I still haven’t gotten it and they don’t respond the number that they put on the order is real poor communication horrible company
Like how easily it was to pair with iFind and adjust settings. Keeps charged for a good amount of time.
I've really benefitted from the simplicity and ease of use from the magconnects. So much easier to keep my keys in one place, and to snag them when I go. The click is satisfying, too.
Nice idea but not so useful. They don’t work with allot of phone cares and they don’t allow you to use car play.
Hello!
We are sorry to hear that our product did not meet your expectations.
If you're looking for a cable solely for charging your device, the Statik 360 would be a good choice. However, if you also need to transfer data or want faster charging speeds, then we recommend the Statik 360 Pro.
Should you need anything else, please let us know by email (orders@mykeysmart.com).
It looks really cool.. However as far as the product itself, I have had mine for a long time and I can't charge it.. because if I do, the Tile goes starts playing over and over and over basically until the battery dies and it is the most annoying thing. Kind of defeats the purpose of paying extra for this version vs the basic. The idea is great, just doesn't quite work as you'd expect it to. I charged it for the first time in a few months, and it's sitting on my desk randomly playing portions of the tone and then stops on its own. Very annoying. As per my Amazon order history, I purchased mine on February 14, 2022.. I purchased the original and all the accessories through Keysmart, wish I knew where that were as the Max version is a little bulkier and pretty much a waste for the way that I have to use it due to the tile going off randomly for no apparent reason.
Hello C.,
One of our agents will contact you shortly. Please check your email.
This product doesn't work and support do not reply or provide any help. I will do everything in my force to let other customers know about this scam product. The idea is very good and for those with memory loss this should be a good product.
worst part is not getting emails or refund or help!
Hello, Gian.
Please, check your email inbox, so we can help you resolve this.
My card is in my RFID wallet, but I get messages all day long that say I left the card behind. I think it’s being blocked. Good product though for other wallets without RFID perhaps.
For those that are saying there is poor customer service, it’s probably because this is a small company and their leadership is busy developing products and their career. I’m afraid this is the way of startups sometimes. A good model for customer service is their competitor, which shall go nameless but I think you all know who I’m referring to.
Hi, Scott.
That shouldn't happen. The SmartCard has been tested to work in RFID-blocking wallets.
Please check your email so we can help you rectify this problem.
Awesome Item, super quality!!!!
The magnetic slide release will take some getting used to to. Everything is good with my purchase but it did seem to take a long time for such a small package. No big deal it wasn’t excessive
Love that it’s compatible with Find My. Works like advertised and enjoy the slim profile.
I bought two of these not long ago for my girlfriend and myself. The AirTag worked great when our keys were stolen but the key smart key holder sucks. It somehow unscrewed itself and my girlfriend lost all her keys somewhere. I was planning on buying one for my mom but I’ll look elsewhere now.
Hello, p.p.l.
Someone will be in touch shortly. Kindly check your email inbox.
Too flexible. AirTags continuously falling out - good thing they’re trackable! I went back to using a Tile
Hi, Kevin.
Please check your email inbox, so we can help you resolve this.
The card is very easy to set up with Iphone and very thin, barely thicker than a bank card. Easy to charge as well, not sure at this moment how long the battery lasts on one charge.
Unsatisfactory service
Hello, Simon.
One of our agents will contact you shortly. Please check your email.
Regular 😞
Hello, Héctor.
One of our agents will contact you shortly. Please check your email.
Love the way it fits in my wallet and that it’s rechargeable. Definitely great to know where my wallet is at all times. The “notify when left behind” feature definitely gives plenty of false alerts. It happens at least once or twice a day. I’m hesitant to turn that notification off because I’d love to have that when it really happens. Other than that it’s great.
Order placed on March 31 but still not received as of today ( Apr 27). I asked for an update a week ago, but still no reply.
No delivery, no customer service; Highly unrecommended!
Hello, Abdulmalik.
Don't worry, we'll help you receive your order. Kindly check your email.
Disappeared
Hi, Dirk.
One of our agents will contact you to resolve this issue. Please check your email.